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ONLINE ORDERS:
To order, please proceed to one of
our product pages and select the garments you wish to purchase and click
"add to cart". Once you've finished shopping, please click "checkout".
You can pay safely by credit card or conveniently with your PayPal account.
ORDER BY
FAX OR U.S. MAIL:
To place an order for fax or postal service, please download our order form
here.
You may need click and install
Adobe's PDF Reader reader to view / print the form. To
install, click
here.
Please fax your order to: (772) 594-7877.
ORDER BY
TELEPHONE:
To place an order via telephone, please contact us directly:
Telephone | 714.847.8868.
ORDER BY
EMAIL:
Order via email by providing
style, quantity, size and contact information
to:
orders@tumblewear.com
OTHER PAYMENT METHODS:
In addition to online credit card payments,
TumbleWear Apparel accepts domestic and
international money orders. We also accept
domestic, personal checks. Personal checks
may require 7-10 days for funds clearance prior
to shipping merchandise. Please address
all funds to TumbleWear Apparel. Please allow for
any delays. Sorry, no exceptions!
WHOLESALE,
CONSIGNMENT & OTHER RESALE PROGRAMS:
TumbleWear offers qualified
applicants a variety of resale programs to meet your budget and customer
demands. To apply for our retail application, please click
here.
SHIPPING
TERMS & CONDITIONS:
TumbleWear Apparel only ships via
United States Postal Service (USPS) Priority Mail domestically and USPS
Global Priority Mail internationally. Due to recent international
postal rate changes, some orders may ship via
First Class mail. All domestic items are shipped
approximately the same business day complete payment is received.
International orders are shipped on Tuesday's, Thursday's and Saturday's.
All domestic shipments include USPS Delivery Confirmation Tracking and may
be tracked via the USPS.com website
here.
Sorry, delivery tracking and confirmation is not available to International
customers unless previously arranged between the parties. Returns, refunds
or exchanges may not available due to sanitary purposes. All sales are
subject to California sales tax and applicable laws. No exceptions. For
convenience, British customers may also shop
directly with our partner
GymGearLeotards.
RETURNS, REFUNDS &
EXCHANGES POLICY:
So
long as a garment has been fitted with appropriate consideration for
sanitary conditions (undergarments worn) and has not been worn, washed or
worked out in and all care labels, garment tags, and scrunchies are still
attached and the original TumbleWear invoice is supplied with a parcel,
TumbleWear will happily accept returned items for an exchange or refund.
TumbleWear maintains a policy
of only shipping via Priority Mail from the US Postal Service for both
domestic and International parcels. Due
to recent international postal rate changes, some orders may ship via First
Class mail.
In the case of domestic parcels, each
order includes “delivery confirmation” tracking to ensure that your package
is traceable and delivery is date and time stamped.
For an exchange, please
include appropriate monies for shipping based on our published shipping and
handling rates (see website for details) or include a note with your return
asking for an electronic invoice be emailed to you for the shipping fees
related to the replacement item.
Optionally, you may include a
self-addressed, stamped envelop with adequate levels of postage applied.
Exchanged items returned via customer supplied postage and packing materials
carry no guarantee of delivery or delivery confirmation by TumbleWear
Apparel, LLC and TumbleWear will not be liable for postage, packing,
shipping or delivery errors incurred on parcels supplied by customers.
Items returned to TumbleWear
for refund will only include the garment price and be applied based on the
original purchase price for that particular garment.
Please carefully measure your
child in comparison to our sizing chart located
here.
Garment sizes are not universal and vary by manufacturer. Items returned to TumbleWear due to improper fit / size may require
additional return postage payable by the buyer.
Any new garment requiring a
return / exchange due to a manufacturing defect or error will not require
any additional postage on the part of the buyer and TumbleWear will provide
complimentary return postage for the defective / improper garment.
Simply contact our offices and we will happily expedite the replacement item
along with a self-addressed, stamped return envelope for the item requiring
a return.
Any item returned to
TumbleWear that does not meet the above policy will not be considered for a
refund or exchange. If no return envelop is included with the return or if
inadequate postage is supplied, the original garment may not be returned to
the customer.
TumbleWear will not honor
returns, refunds or exchanges for any specialty, custom or team orders.
TumbleWear will not honor
returns, refunds or exchanges for garments purchased from our retail
partners or any third party source. In such instances, please confer with
the gym, pro-shop or independent sales representative you purchased your
TumbleWear garment from originally.
Email
inquiries may be directed to:
inquire@tumblewear.com
Shipping
inquiries may be directed to:
TUMBLEWEAR APPAREL
419 Main Street #480
Huntington Beach, CA 92648 |